Shipping Guide

We ship nationwide to all cities in Indonesia.

We use JNE shipping company

Please track your goods with tracking number at http://www.jne.co.id

Rates can be differ from city to city and depends on the service that you choose.

We only process your order in our working days from Monday to Friday.

Orders confirmed (only via web store ‘confirm payment’ menu) will be proceed within 2 business days after confirmed payment.

Please note that:

  • Knothinknew is not responsible for loss item after is being shipped by shipping company.
  • We will provide you with tracking number for each shipment that are made to our costumer.
  • Costumers are responsible if the shipping company can’t deliver goods due to incomplete address and no recipients.
  • If the goods are return to us, costumers are obligated to pay the next shipping fee.
  • Knothinknew will give free shipping if we make a mistake on typing address.

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